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Shipping & Returns

Shipping & Returns Policy

If you’re looking to return your order, we’re here to help! 

If you decide the flavours aren't for you, email and include your order number with a description of the reason for your return. We’ll issue a return label and process your refund (less shipping charges) once we’ve received the order back. We will also refund/reship lost orders as long as we are notified within 30 days of your order date.

Noteworthy ‘extras’ on our shipping + returns policy:


Products must be received back (in good condition) within 30 days of the return label being issued.


Gifted (including gift cards) and discounted/sale items are final sale.


We don’t offer refunds for shipping delays, incorrectly provided addresses or packages delivered but not received. 


Pre-orders are shipped once all items in your cart are back in stock (no partial shipments).


Standard Shipping rates are based on weight and destination. Bulk orders (10 packets+) will have a 50% discount applied.

Orders are typically processed and shipped within 1-3 business days. Please allow additional time during holidays or peak seasons.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at

We will work with you to resolve the issue as quickly as possible.

Kindly provide photos of the damaged or defective item along with your order number and contact information.

Feedback & Concerns

Your satisfaction is our top priority. If you have any feedback, concerns, or questions regarding our products or services, please don't hesitate to reach out to us at We value your input and will do our best to address any issues promptly.

Thank you for choosing Injji. We appreciate your support!
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